FREQUENTLY ASKED QUESTIONS
POTAGER SHIPPING POLICY
Orders received Monday through Friday before 12:00 PM EST ship the same day. Orders received after 12:00 PM Friday or holidays will ship the next business day.
- Potager offers free flat rate shipping on orders over $50.00.
- USPS Flat Rate $5.00 and $10.00 depending on weight anywhere in the continental United States.
- You may choose UPS GROUND, NEXT DAY AIR, or 3 DAY SELECT. These options are calculated by weight.
POTAGER RETURN POLICY
We hope that all Potager products meet or exceed your expectations. If for any reason you are not satisfied, returns are accepted within 21 days of purchase. Please email us at firstname.lastname@example.org or call customer service at 877-371-0138. Shipping costs are non-refundable.
POTAGER PAYMENT OPTIONS
Potager accepts payment via Mastercard, Visa, American Express, Discover and Paypal.
WHAT IS THE POTAGER PROMISE?
We promise you...clean soap...Naturally! How do we do this? With wholesome natural ingredients, no preservatives, fragrances, colorants or chemicals.
POTAGER SOAP IS MADE WITH ORGANIC INGREDIENTS
Potager soap is designated "Made With Certified Organic Ingredients." See our Organic Statement for more details.
WHAT DOES RSPO (ROUNTABLE ON SUSTAINABLE PALM OIL) CERTIFIED MEAN?
RSPO Certification is an assurance to the customer that the standard of palm oil production is sustainable.
WHY ESSENTIAL OILS?
Potager soap utilizes only pure organic essential oil for scenting. We do not use artificial or "Natural" fragrances as these would not produce the same aromatherapeutic benefits.
HOW LONG WILL MY SOAP LAST?
A bar of Potager Soap should last 3-4 weeks with average use. To extend the life of your soap store it on a rack keeping it out of water.
WHERE IS POTAGER SOAP MADE?
Potager Soap is made in Concord, MA.
IS POTAGER SOAP HANDCRAFTED?
Potager Soap is handcrafted in small batches. The Loaves are cured and wire cut. After curing, each bar is either hand-stamped and wrapped or simply left naked.
ARE THE SOAP WRAPPERS ECO-FRIENDLY?
Potager Soap wrappers are green seal certified and made with chlorine free 30% post consumer recycled material.
IF YOU HAVE A QUESTION FEEL FREE TO REACH OUT BY EMAIL OR THROUGH OUR CONTACT FORM AND WE WILL GET BACK TO YOU SHORLTY